services
procurement &
SOW
management.
Achieve the best value from your third-party service providers with Randstad Sourceright services procurement and statement of work (SOW) management services — a modular SOW engagement process that’s simple to understand, easy to design and quick to deploy.
optimize the value of your contingent workforce.
Whether IT, finance, HR, marketing, management consultancy, legal, engineering or facilities services, your organization is likely dependent on third-party service providers for its overall success. Yet few companies consistently realize the best possible value when procuring these services.
It’s time to shift from focusing on the cost of their inputs to understanding the ROI of their outcomes. Randstad Sourceright services procurement services help you ensure the right suppliers are used for the right work, speed to productivity is as fast as possible, and contractual obligations are met within the agreed timeframe and within budget.
enhance services procurement at every stage
Every organization has unique support needs across the SOW engagement life cycle. Randstad Sourceright services procurement and SOW management services allow you to choose different or multiple combinations of support across 20 steps of the services procurement life cycle, depending on where we can add the most benefit.
- instant access to dedicated SOW management experts
- a simple, modular and customizable approach
- focused on business results, not just KPIs
- higher adoption and satisfied procurement leaders
While the application of tried and tested methods, such as supplier rationalization and strategic sourcing, are undoubtedly viable strategies for improving overall spend management, many of today’s services procurement needs require a future of work and business-first focus rather than a cost-first one.
boost
performance
across the SOW
life cycle.
Benefit from expertise that drives your efforts across the four key stages of SOW engagement: defining and documenting business requirements; sourcing, contracting and onboarding the best-fit service provider; monitoring the contracted deliverables through to completion; and evaluating the performance of each service provider at the end of the engagement.
modular services
procurement
support.
Services at each step are quick to implement and ready-made with lower-level processes, tools and templates — all underpinned by analytics and technology. Your highly configurable, modular SOW management support will be ready to strengthen existing expertise, close gaps and deliver value right away.
complete service
transparency.
You may already enjoy clear visibility of contingent spend through your existing MSP staffing solution. By adding services procurement support, you can gain a full view of your non-permanent workforce who are deployed on and offsite. Whether combined with an existing MSP program or as a stand-alone solution, you get visibility into all aspects of the SOW life cycle.
improve supplier
performance.
We improve supplier delivery accountability and performance by tracking project and milestone achievements, SLA performance, change order/budget adherence and more. Performance tracking allows you to quickly identify reliable suppliers, reduces the vetting process for future engagements and helps eliminate poor performers from consideration.
reduce risks and
improve
compliance.
We ensure suppliers and SOW contract agreements adhere to your company’s defined success terms and delivery expectations. The onboarding and offboarding of supplier personnel is validated with timing linked to prevent unauthorized access to your systems and facilities networks. Detailed project tracking confirms that milestones are delivered accordingly and that your suppliers comply with company policies.
process advisory
and hands-on
help.
Get proven sourcing support from procurement specialists experienced in your service categories. When you work with Randstad Sourceright, you get process advisory or hands-on help for sourcing events and negotiations, bid forum administration and supplier rationalization. We support sourcing and negotiation efforts based on your needs to ensure you get the very best value from your suppliers and VMS technology.
an industry
leader.
We keep our fingers on the pulse of services procurement innovation and are dedicated to delivering results that help your business thrive. That’s why Randstad Sourceright is proud to be named a Leader in Everest Group’s PEAK Matrix® Contingent Workforce Management/MSP and SOW Assessment.
achieve big-
picture
advantages with
SOW talent
procurement.
Read how SOW talent management is helping this global technology leader centralize processes for greater control, visibility, security and cost savings.
visit the SOW
delivery partners
hub.
Randstad Sourceright has developed a vendor community of more than 4,500 partnerships across the globe. As needs arise, we leverage these key relationships with quality SOW delivery partners to support and meet the expectations of our shared customers to ensure long-term success.
4 services
procurement pitfalls
to avoid.
If the project requirements are too vague or ambiguous, then your service providers will not clearly understand what they are being asked to deliver or what their success measures will be. Well-written SOW contracts will clearly define the project, milestones and key deliverables to set clear and actionable expectations.
Your engagement managers and the SOW service providers both need to feel good about the fee structure. Engagement managers want to be sure their budget is going as far as possible, while service providers want to make a reasonable return on their time and resources.
The worldwide market for outcome- and milestone-based services is worth several trillion dollars, and the SOW workforce encompasses all types of service providers in the supply chain, from the largest global players to individual consultants. Instead of choosing the service provider who is best placed to deliver the work, however, organizations will often default to whoever is the cheapest option on paper, whoever they may have used before, or whoever is considered the most politically expedient.
and in this respect organizations who have large in-house procurement teams can be just as inefficient and ineffective at buying external services as those with no in-house expertise at all. The key is how you view your SOW workforce.
If you principally view the SOW workforce as a cost or a risk to be minimized, then the result will be an approach that is far too rigid and controlling. You may overly focus on definitions, rules and uniformity. You may add unnecessary time and complexity across the end-to-end process, leaving you with a very frustrated supply chain.
Alternatively, if you view the SOW workforce as a competitive asset, then you will adopt an approach that is much more likely to succeed in the long term. You will focus on the work that needs to get done and consider all potential engagement options. You will deploy sourcing strategies that facilitate and empower the people with the need and the budget, and you will have an invested supply chain that’s dedicated to delivering results.
our solutions.
Talent intelligence, technology, talent marketing and DEI are integral to Randstad Sourceright services procurement and SOW management solutions. Explore each area of expertise below to learn more.
